1Order Processing Time

All orders placed on Appilorra are processed within 1–2 business days, excluding Sundays and public holidays.

• Orders placed after 2:00 PM IST will be processed on the next business day.
• During sales, festive seasons, or high-demand periods, processing times may be slightly extended.

Once processed, your order is dispatched through our shipping partners.

2Shipping Locations

We currently ship to:

International shipping availability may vary based on destination country and logistics partner.

3Estimated Delivery Time

Domestic Shipping (India)

International Shipping

4Order Tracking

Once your order is shipped, you will receive:

Tracking updates for international shipments may take up to 24–48 hours to appear.

5Cash on Delivery (COD)

• COD is available for domestic orders only.
• Availability depends on the delivery pin code.
• Appilorra reserves the right to restrict COD for certain locations or order types.

6Delayed or Undelivered Orders

Order delays may occur due to:

• Incorrect or incomplete delivery address
• Customer unavailability at the time of delivery
• Courier partner or customs-related delays

If an order is returned to us due to unsuccessful delivery attempts, further action will be taken after contacting the customer.

7Damaged or Tampered Packages

If your package appears damaged or tampered upon delivery:

• Please avoid accepting the package, if possible.
• Inform us within 72 hours of delivery.
• Share clear photos/videos of the package and product.

We will review the issue and provide a suitable resolution.

8Address Changes & Order Modifications

• Address changes are allowed only before dispatch.
• Once shipped, order details cannot be modified.
• Please contact us immediately after placing your order for any changes.

9Contact Us