Shipping Policy

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1. Order Processing Time

All orders placed on Appilorra are processed within 1–2 business days, excluding Sundays and public holidays.

• Orders placed after 2:00 PM IST will be processed on the next business day.

• During sales, festive seasons, or high-demand periods, processing times may be slightly extended.

Once processed, your order is dispatched through our shipping partners.

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2. Shipping Locations

We ship to:

• All locations across India

• International destinations

International shipping availability may vary based on destination country and logistics partner.

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3. Estimated Delivery Time

Domestic Shipping (India)

• Metro Cities: 3–5 business days

• Non-Metro / Tier 2–3 Cities: 5–7 business days

• Remote Areas: 7–10 business days

International Shipping

• Standard International Delivery: 7–14 business days

• Express Delivery (where available): 5–10 business days

Delivery timelines are estimates and may vary due to customs clearance, courier delays, weather conditions, or other unforeseen circumstances.

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4. Order Tracking

Once your order is shipped, you will receive:

• A shipping confirmation email/SMS

• A tracking number to monitor your shipment status

Tracking updates for international shipments may take up to 24–48 hours to appear.

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5. Cash on Delivery (COD)

• COD is available for domestic orders only

• Availability depends on the delivery pin code

• Appilorra reserves the right to restrict COD for certain locations or order types

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6. Delayed or Undelivered Orders

Order delays may occur due to:

• Incorrect or incomplete delivery address

• Customer unavailability at the time of delivery

• Courier partner or customs-related delays

If an order is returned to us due to unsuccessful delivery attempts, further action will be taken after contacting the customer.

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7. Damaged or Tampered Packages

If your package appears damaged or tampered upon delivery:

• Please avoid accepting the package, if possible

• Inform us within 72 hours of delivery

• Share clear photos/videos of the package and product

We will review the issue and provide a suitable resolution.

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8. Address Changes & Order Modifications

• Address changes are allowed only before dispatch

• Once shipped, order details cannot be modified

• Please contact us immediately after placing your order for any changes

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9. Contact Us

For any shipping-related queries:

Email: info@appilorra.com
Phone: +91 99230 22204
Support Hours: Mon–Sat | 10:00 AM – 6:00 PM IST.